Casino Card Game Point System
Access your Club Barona account and download points for play, right at your slot machine! Any unused, play-only Free Play credits are automatically transferred back onto your card when done playing. Your credits are then ready for play at your next favorite machine! When you play the tables at Barona Casino, club members can earn. For example a player in Seven Card Stud Hi-Lo 8 or Better whose cards are 10-8-6-6-3-2-A can omit the 10 and one of the 6's to create a qualifying hand for low. Poker Hand Ranking with Wild Cards. A wild card card that can be used to substitute for a card that the holder needs to make up a hand. Tier Points are based on the following (each a “Tier Point”): a. Slots and video lottery terminals: $5 coin–in = 1 Tier Point b. Video poker: $10 coin-in = 1 Tier Point c. Table games: Based on game played, average bet and time played d. Electronic table games = $40 coin-in = 1 Tier Point e. Live poker games: 1 hour played = 20 Tier.
M life is the casino rewards program from the MGM group and you can earn points when you play at a number of MGM owned properties including Aria, Bellagio, MGM Grand, Mandalay Bay, The Mirage, Monte Carlo, NY NY, Luxor and The Excalibur in Las Vegas.
Through M life, players receive points when they play at slots, table games or spend money in MGM properties, and these can be exchanged for rewards including meals, free play, retail, experiences and a whole lot more depending on your status.
The M life program has 5 distinct levels that each offers a different range of benefits to the player. Perhaps one of the biggest annoyances with this program is that it’s hard to figure out how it all works since it’s relatively confusing. It doesn’t offer easy guidance on how to earn points, tier credits, progress levels or help you figure out what you’re entitled too. Because of this, we’ve broken down the program (below the casino sites table) to help you understand everything you need to know about M life rewards.
Overview of M life Tiers and Requirements
Below we’ve provided a summary of the levels included in M life and what each tier qualifies you for. Scroll down further in this guide for a complete breakdown of each level, how you earn M life points, how you redeem points, and tips and tricks to get the most out of the program.
M life Level | Tier Credits | Perks |
Sapphire | 0-24,999 |
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Pearl | 25,000-74,999 |
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Gold | 75,000-199,999 |
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Platinum | 200,000+ |
|
Noir | Invite Only |
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The best combination consists of an ace (which can be counted either as 1 or an 11) and a ten-point card (Queen, Jack, King and a 10). This combination is what is actually known as a “blackjack” or a “natural” 21 which automatically earns a win for the player, unless of course, the dealer has also collected a blackjack.
M life Member Looking to Play Games Online?
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A Thorough Breakdown of Every M life Tier
Sapphire M life Tier (0-24,999 points)
Complete List of Benefits Earned:
- Dedicated reservation lines
- Book personalized offers on Mlife.com
- Access to M life Moments
- Exclusive access to mobile check-In via MGM Resorts mobile app
- Access to benefits and offers from M life Rewards Preferred Partners
- Earn Express Comps™ for playing slots and redeem at all M life Rewards destinations nationwide
- Earn points for playing slots and convert to FREEPLAY® or Express Comps
- Earn Holiday Gift Shoppe Points for playing slots in Las Vegas
- Exclusive discounts on hotel rooms
- 5% exclusive M life Rewards member discounts at participating retail shops (exclusions apply)
- Pre-Sale ticket access to select events, concerts, and fights
- Discounts to select shows at M life Rewards Destinations Nationwide (subject to availability)
- Avis rental car discount
The Sapphire Tier is the entry-level tier of the rewards program. All you have to do in order to get into this tier level is apply at an MGM casino property, be over the age of 21, and have a pulse. One thing we really like about the entry-level tier is that you do actually get some benefits that are worthwhile. Other rewards programs just give you the card, and it really doesn’t do you much good until you level up to the next tier.
But, with the Sapphire level, you do get personalized offers sent to you online for future stays, dedicated reservation lines, pre-sale access to tickets, show, and car rental discounts, as well as access to mobile check-in. For us, these are the benefits that stick out the most and make getting signed up for this program a must-do if you’re going to be spending any time at an MGM property.
Pearl M life Tier (25,000-74,999 points)
Complete List of Benefits Earned:
- This tier includes all of the benefits of the Sapphire tier
- Extended expiration for points and Express Comps
- Invitations to Members-Only events, tournaments, or promotions
- 10% bonus on points earned playing slots at M life Rewards Destinations Nationwide
- 10% bonus on Express Comps earned at M life Rewards Destinations Nationwide
- 10% exclusive M life Rewards member discounts at participating retail shops (exclusions apply)
- Dedicated line at the buffet
- Complimentary self-parking
The Pearl Tier offers all of the benefits you get at the Sapphire level plus a lot more perks that we think are pretty nice. First, you’re now going to earn points and express comps faster once you achieve the Pearl level. Second, and we think it’s pretty important for those that drive down to the Vegas casinos, is free self-parking. Additionally, you’re going to get dedicated buffet lines, invitations to special events and promotions, and your points and comps will last longer before they expire.
Gold M life Tier (75,000-199,999 points)
Complete List of Benefits Earned:
- This tier includes all of the benefits of the Pearl and Sapphire tiers.
- 20% bonus on points earned playing slots at M life Rewards Destinations Nationwide
- 20% bonus on Express Comps earned at M life Rewards Destinations Nationwide
- Priority hotel check-in line at the front desk
- Room upgrade (subject to availability at check-in, excludes suites)
- Dedicated line at participating restaurants
- Fine dining priority reservations
- VIP line access to select nightclubs for you and a guest in Las Vegas
- Complimentary valet parking
When you hit the Gold Level Tier, you really start to see some great benefits roll in. First, you’re getting all the benefits of the previous two levels. Now, though, you’ll earn points and comps faster than Sapphire level members. Additionally, you’ll get complimentary valet parking, priority reservations and dedicated lines at more restaurants than just the buffet, priority check-in at the front desk, and VIP line access for you and a guest to select nightclubs during your stay.
Platinum M life Tier (200,000 + points)
Complete List of Benefits Earned:
- This tier includes all of the benefits of the Gold, Pearl, and Sapphire tiers
- Annual complimentary cruise for qualifying members on Royal Caribbean or Celebrity Cruises
- 30% bonus on points earned playing slots at Ml ife Rewards Destinations Nationwide
- 30% bonus on Express Comps earned at M life Rewards Destinations Nationwide
- Priority access: pool cabana, spa, and salon reservations
- Platinum experience upon check-in at Las Vegas resorts
- 15% exclusive M life Rewards member discounts at participating retail shops (exclusions apply)
- Priority access for valet and taxi service
When you’ve reached Platinum, you are almost at the top tier. As such, the benefits you receive will be pretty dang awesome. As always, you get everything from the prior levels plus a whole lot more. You’ll earn points and express comps faster than Sapphire level members, get priority access for pool cabanas and at the spa and salon, and 15% off at participating retail shops. Did we mention you also get a free cruise? Yes, it’s at this level that you can really start to enjoy the fruits of your entertainment labor.
Noir M life Tier (Invite Only)
Complete List of Benefits Earned:
- This tier includes all of the benefits of the Platinum, Gold, Pearl, and Sapphire tiers
- 40% bonus on points earned playing slots at M life Rewards Destinations Nationwide
- 40% bonus on Express Comps earned at M life Rewards Destinations Nationwide
- Increased Express Comps earning limit
- VIP lounge check-in
- Guaranteed advance hotel reservations
- Guaranteed advance restaurant reservations
- Guaranteed show reservations
- Complimentary limousine service to/from nearest airport with hotel stay
This level is the top of the mountain. In order to make it to the Noir Tier, you’re going to have to be invited, and no one really knows what you have to do to make that happen. We assume it involves gambling a lot and spending a lot of money, but we don’t know exactly how much. But when you do get here, you can expect to start collecting a lot more great rewards.
Again, we’ll beat the dead horse and remind you that you get everything from the previous levels. In addition, though, you’ll get 40% bonus points and comps, VIP lounge check-in on property, guaranteed hotel, restaurant, and show reservations, and complimentary limo service to and from the closest airport when you stay at an MGM property. It’s probably also safe to say that anyone at the Noir level will be getting a ton of additional perks that aren’t even listed on the website or haven’t been disclosed publicly yet.
How Do You Earn M life Tier Credits and Base Points?
Now that we’ve covered the different levels in the program, let’s look at how you can earn points to progress through the different stages of M life. As a customer, you can earn points when you spend on hotel rooms, dining, entertainment, spa, slots and table games at any MGM owned casino property.
- For hotel, dining, entertainment and spa you’ll earn 25 tier credits for every $1 spent
- For slot machines, you’ll earn 10 tier credits for every base point earned (base point is earned for each $3 coin in on slots)
- For video poker, you’ll earn 10 tier credits for every base point earned (base point is earned for each $10 coin in on VP)
- For play on table games, base credits are determined by average wager and time played
In order to earn tier credits by playing in the casino, you’ll need to earn base points which are then matched by a multiplier in tier credits and used to determine your rewards. For every $3 you wager on slots, you will earn 1 base point (10 tier credits) and for every $10 wagered on video poker and speciality games you’ll earn 1 base point equal to 10 tier credits. For table games, the formula isn’t published on the site but it’s rumored that you’ll earn around 300 base points per hour at blackjack with a $25 bet.
You’ll also earn $0.01 in FreePlay and Express Comps for every base point that you earn in the casino, and we’ve explained these systems below which are unique to the M life program:
Free Play – One of the cool things about M life is that you automatically accumulate free play as you gamble in the casino since you can convert your points into free play for slot machines at a rate of 1000 base points for $10 in free play.
Express Comps – These also automatically accumulate as you gamble and can be used against charges back to your room including food, beverage, show tickets, retail and so on. Basically how this works is at the end of your stay you would use your express comps against your final bill to reduce your charges.
Examples of How to Earn Base Points
Let’s say that you visit Aria and spend $2,000 on your hotel room, food and drinks while staying at the hotel. You also play in the casino and wager $10,000 on slots, $1,000 on video poker and play $25 a hand of Blackjack for 1 hour. Under this scenario, here is the breakdown of what you would earn:
Base Points (for casino play):
Game | Base Points | Tier Credits |
Slots | 1 base point for every $3 bet ($10,000/3 = 3,333 Base Points) | 1 base point = 10 tier credits (3,333 X 10 = 33,333 Tier Credits) |
Video Poker | 1 base point for every $10 bet ($1,000/10 = 100 Base Points) | 1 base point = 10 tier credits (100 X 10 = 1,000 Tier Credits) |
Blackjack | 300 base points per hour at $25 hand | 1 base point = 10 tier credits (300 X 10 = 3,000 Tier Credits) |
Tier Credits Summary:
- Casino Play – 37,333 Tier Credits
- Hotel, Dining, Entertainment – $2,000 spend
- 25 tier credits for each $1 (2,000 X 25 = 50,000 Tier Credits)
In the above example on this trip the customer would’ve accumulate a total of 87,333 tier credits and would qualify for Gold status in M life. For their play in the casino, they would also earn $37.33 in free play and $37.33 in express comps that could be used towards any charges at the end of their stay.
In addition to the automatic benefits we’ve described above, every member also receives an account on Mlife where they can access room booking and comp offers that are populated in their member area. This is all above and beyond the regular rewards you’ll get from the program and includes things like comped rooms, free show tickets, experiences, food and beverage credits and a whole lot more.
Nope. There tends to be a lot of confusion around rewards programs where people think they are credit card offers and tend to run for the hills. The M life Rewards program is strictly a rewards program. It is not a credit card, requires no credit check, and is available to anyone over the age of 21 that wants to play and earn points in an MGM group casino, such as the Luxor.
Where the confusion comes in, though, is that M life does offer a credit card known as the M life Rewards Mastercard, which is separate from this program. Applying for or getting this card is NOT necessary to get an account and rarely is it even mentioned when you’re signing up for the program.
There are perks that come with the card, though. You’ll earn 3x points and tier credits at M life Rewards Destinations, 2x points and tier credits spend on gas and groceries, 1 point and tier credit per $1 spent everywhere else, and 10,000 points when you spend $1,000 in the first three billing cycles. Additionally, you’ll automatically be given Pearl level status before you make your first transaction.
Should you get the M life Rewards Mastercard? That’s completely up to you. If you’re someone that loves going to MGM properties and would love to get a little VIP treatment there thanks to the money you spend normally, it might be worth it. You can always get the car, run all your purchases through it, and pay off the balance monthly if you don’t want to carry a balance but still reap the rewards.
M life Moments
M life Moments is an element of the M life Rewards program that you get access to the second you join Sapphire level (entry-level). M life Moments are unique experiences that members can cash in their Express Comps to enjoy. Some of the “simpler” things available are experiences like swimming with dolphins or a day at the spa. At the other end of the spectrum, you can do things like going to the MLB All-Star Weekend, having a private dinner for two with Julian Serrano, or a private showing just for you from Thunder From Down Under or the girls of Fantasy.
Basically, you get the opportunity to do some really cool stuff that you might not be able to without being a member of the M life rewards program.
Pearl Status for Military Members
If you’re a member of the active military, National Guard, Reserves or a Veteran, the MGM M life program wants to thank you for your service. You can receive a special military players card that automatically upgrades you to Pearl status regardless of whether you have played or spent any money at any properties.
M life Rewards Preferred Partners
Mlife has partnered with just under a dozen other brands worldwide to offer their members some added discounts and benefits at other places around the world. These include things like discounts on rental cars at Avia, discounts and preferred seating at Cirque Du Soleil shows, and special benefits and pricing on golf and cruises. These benefits become available immediately after you join the program, Sapphire level (entry-level).
(Updated September 2020)
The following rules form the basis of participation in the Penn National Gaming, Inc. (“Penn”) mychoice patron loyalty program (“mychoice”). A patron’s participation in mychoice will be governed by these rules. It is the patron’s responsibility to read these rules so that they understand mychoice’s rules and benefits, as well as the patron’s responsibilities. A patron’s enrollment as a member of mychoice and/or their use of a mychoice card constitutes their acceptance of these rules. mychoice tier levels are set each year based on the mychoice member’s patronage from the previous earning period. mychoice members may continually upgrade to the next highest tier throughout the year as they attain the Tier Points (as defined below) required to advance.
RULES
1. mychoice members will receive card tier status based on the following accrued Tier Points and/or by applicable casino property management approval:
a. The Owners Club* - 200,000+ Tier Points
b. Elite – 50,000 – 199,999 Tier Points
c. Preferred – 18,000 – 49,999 Tier Points
d. Advantage – 1,000 – 17,999 Tier Points
e. Choice – 0-999 Tier Points
*All mychoice members who otherwise earn enough Tier Points to reach The Owners Club status must first be approved by casino management, in its sole discretion.
2. Tier Points are based on the following (each a “Tier Point”):
a. Slots and video lottery terminals: $5 coin–in = 1 Tier Point
b. Video poker: $10 coin-in = 1 Tier Point
c. Table games: Based on game played, average bet and time played
d. Electronic table games = $40 coin-in = 1 Tier Point
e. Live poker games: 1 hour played = 20 Tier Points
f. Non-gaming on-property purchases: $5 spent = 1 Tier Point
g. Horse racing: $10 bet = 1 Tier Point
h. Social gaming (mychoicecasino.com and/or mobile applications): $0.50 = 1 Tier Point
i. Sports Bets
i. Straight Bets, Futures: Every $10 bet = 1 Tier Point
ii. Parlays: Every $5 bet = 1 Tier Point
iii. All other sports bets: Every $10 bet = 1 Tier Point
iv. Any tier points earned from a voided bet or an event that does not take place are subject to forfeiture
Any and all methods of Tier Point calculation are subject to change in Penn’s sole discretion, with or without notice. Please note that the ways in which Tier Points may be earned and the methods of Tier Point calculation may vary by participating casino property and/or regulation.
3. In order to receive Tier Points a mychoice member must have his or her mychoice card properly inserted into an electronic gaming machine.
4. A mychoice member can earn Tier Points on a table game by presenting their mychoice card at a participating table, so that table games staff may record its use.
5. mychoice members’ Tier Points roll-over from one year to the next, but only Tier Points that are over and above a mychoice members’ then-current tier status, capped as follows, shall roll-over:
a. The Owners Club – Tier points over and above 200,000, capped at 30,000 total Tier Points
b. Elite – Tier points over and above 50,000, capped at 15,000 Tier Points
c. Preferred – Tier points over and above 18,000, capped at 5,000
d. Advantage – Tier points over and above 1,000, capped at 500
e. Choice - Choice members may not roll-over any Tier Points.
6. Please note that individual rewards, benefits, comps and/or other similar items earned based, in part or wholly, on tier ranking may vary by participating casino property.
7. It is the mychoice member’s responsibility to ensure that play is registering properly on their mychoice card.
8. Tier Points are awarded at any mychoice participating property.
9. Tier Points have no cash value.
10. The award of any card tier is within the sole discretion of Penn’s Chief Marketing Officer or her designee (“mychoice management”) regardless of a mychoice member’s Tier Points and may be rejected at any time for any reason. Owners Club and Elite members who accrue more than 100,000 Tier Points in a calendar year may be eligible to receive ONE (1) companion card. The companion selected by the mychoice member must also be a mychoice member. The companion card may be cancelled by casino property and or mychoice management at any time. Specific benefits of the companion card will vary based on the benefits available at the participating property from which it is issued. Companion cards are non-transferable.
*Please note participating casino properties may, at their sole discretion, make this benefit available to other tiered members.
11. Certain expenditures utilizing a mychoice card may result in mychoice members earning mycash rewards. mycash rewards are determined based in the sole discretion of the participating casino property, but may be based in part on a member’s tier, play and/or purchases.
12. mycash can be redeemed in multiple ways according to a mychoice member’s election, as listed below:
$1 in mycash = $2 Food (excluding 3rd party outlets); OR
= $2 Hotel; OR
= $2 on-property retail outlets; OR
= $1 on social gaming (mychoicecasino.com and/or mobile applications); OR
= $1 Bonus Rewards (slot play); OR
= $1 for table play (where available)
= $.50 for cash (available exclusively to mycash Mastercard® credit card members)
= 2 Credits on mychoice Mall
Any and all methods of mycash calculation and/or redemption are subject to change in Penn’s sole discretion, with or without notice. Please note that methods of mycash calculation and/or redemption may vary by participating casino property and/or regulation. mycash earned through social gaming (mychoicecasino.com and/or mobile applications) is not redeemable for cash or free slot play.
At a minimum, a player will earn at least $1 of mycash for every 400 Tier Points earned for Advantage, Preferred, Elite, and Owners Club.
13. mychoice members playing live poker games may receive mycash per hour played, as determined by each participating property.
14. mycash and/or Tier Points may take up to SIXTY (60) days to appear in a member’s mychoice account.
15. mycash balances may be removed after SIX (6) months of mycash inactivity (i.e., if a mychoice member does not earn any mycash over a period of SIX (6) months, any balance may be removed). Except for guests in the Elite and Owners Club tier, mycash will not expire as long as they retain that tier status. Please note that earning mycash through promotional means shall still be considered “inactivity” for purposes of this Section.
16. mychoice members earn Owners Credits upon reaching the Owners Club tier status. The number of Owners Credits earned upon reaching Owner’s Club tier status, as well as a mychoice member’s continued earning of Owners Credits thereafter, may vary by participating casino property. Any and all methods of Owners Credits calculation and/or redemption are subject to change in Penn’s sole discretion, with or without notice. Please note that items mychoice members may exchange their Owners Credits for may vary by participating casino property.
17. Access to the VIP lounge for Owners Club, Elite and Preferred mychoice members is subject to certain conditions and restrictions as stated below:
a. Preferred tier mychoice members must have accrued a minimum number of Tier Points, as determined by each participating property.
b. All mychoice members must be checked-in and have their mychoice card and a valid government issued photo ID.
c. Any guests of a member must enter with the mychoice member cardholder and may remain in the VIP lounge only as long as the member is present.
d. Guests may be placed on a waitlist if the lounge is approaching its capacity.
e. Any individual whom enters a VIP Lounge, who is not qualified under the mychoice program rules (including guests of qualified members) must have casino marketing host approval or a signed VIP Lounge pass for entry.
f. mychoice members and their guests must be dressed appropriately, as determined by each participating property.
g. Food and beverage may not be removed from any VIP lounge.
h. Casino property management reserves the right to refuse access to a lounge at any time;
i. Casino property management reserves the right to revoke access to the lounge from any guest at any time.
j. Please note that access to any VIP lounge, including the mychoice tier levels allowed in any lounge, may vary.
18. You must be TWENTY-ONE (21) years of age or older to participate in the mychoice program and be able to present valid government issued photo ID.
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19. An individual’s mychoice card, prizes, Tier Points, mycash, Owners Credits, entries and any other mychoice benefits or awards are non-transferable and the use of a mychoice card by any person other than the individual named on the card is prohibited. In the event of a divorce of a mychoice member, the named mychoice member retains all mycash unless otherwise stated by a valid and final court order submitted to the applicable casino property. In the event of a death of a mychoice member, all mycash remains non-transferable and shall expire as set forth herein.
20. Falsification of any information as it applies to these rules, a mychoice card, the mychoice program at-large or an individual’s affiliation with Penn and/or its subsidiaries may result in ineligibility.
21. The applicable casino property may adjust mycash balances resulting from any malfunction, fraud or misuse as determined appropriate in its sole discretion.
22. By participating in the mychoice program a patron agrees to all official rules, as amended from time to time, and decisions of the applicable casino property and mychoice management whose decisions in all aspects of the mychoice program shall be final and binding.
23. All mychoice members are responsible for any international, United States federal, state or local taxes and/or government fees that may be imposed in connection with the mychoice program.
24. Each mychoice member shall indemnify and hold harmless Penn, including its subsidiaries and each’s employees, officers, directors, agents and assigns (collectively, the “Penn Indemnitees”) from and against any damage, loss, claim or liability arising from his or her participation in the mychoice program. Each mychoice member agrees that the Penn Indemnitees assume no liability of any kind for any property loss or damage or personal injury occurring in connection with any prizes.
25. mychoice management reserves the right to cancel, change or modify this program or the official rules at any time in accordance with the applicable gaming regulations and/or law.
26. Redemption of mychoice benefits is subject to the terms and conditions of these rules, as may be amended from time to time without notice in Penn’s sole discretion.
27. The applicable casino property and/or mychoice management reserve the right, in their sole discretion, to void any mychoice benefits of a mychoice member who they believe has tampered with or impaired the administration security, fairness or proper use of any mychoice benefit.
28. Any dispute or situation not covered by these rules will be resolved by the applicable casino property, mychoice management and/or Penn, whose decision shall be final and binding on all participants.
29. The mychoice program is subject to all applicable federal, state and/or local rules and regulations, including those applicable to the gaming industry, and all aspects of the program are subject to approval of the appropriate regulatory authorities and are void where prohibited.
30. By participating in the mychoice program, participants hereby grant Penn, including its subsidiaries/affiliates, permission to use his/her name, photograph, and likeness in connection with the advertising and promotion of its products, in any manner and in any medium, without additional compensation, as Penn in its sole discretion, shall deem appropriate or desirable. Participants irrevocably consent to the unrestricted use, in perpetuity, for purposes including, but not limited to, display, advertising, sale and trade, and including any alterations or modifications whatsoever of said photograph, including the negatives and prints made there from and by Penn, its employees, agents, customers, successors, and assigns forever. Participants waive any right, which he/she may otherwise have, to inspect or approve the photographs or prints made from the negative thereof, with respect to: 1) any alterations or modifications, any material or commentary, 2) any publication using the name of the undersigned, no name, or fictitious name, 3) and use for the purpose of publicity, illustration, commercial art and 4) any advertising of products or services.
31. Persons who are on a Disassociated Patrons, Voluntary/State Exclusion or Self Eviction list in jurisdictions in which Penn operates or who have been otherwise excluded from a Penn property are not eligible to participate in the mychoice program.
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32. In the event a mychoice member is excluded from any Penn property (either voluntarily or via some other method), or in the sole discretion of Penn has violated these rules are engaged in conduct Penn deems unacceptable or prohibited, Penn reserves the right to require that member to immediately forfeit any and all mycash, Tier Points, Owners Credits or benefits associated with the mychoice program.
33. In the event that Penn and/or any one of its subsidiaries decides to transfer pre-existing points and/or membership status, from an outside membership participating program similar to the mychoice patron loyalty program, discretion with regard to transfer status, point-to-point ratio, the membership level at which an individual is transferred and/or any other similar decision related thereto, shall belong solely to Penn and/or its subsidiaries and affiliates, in their discretion.
34. Benefits may be awarded for hospitality purchases at participating outlets at participating Penn properties. These purchases may include but are not limited to: hotel rooms, food and dining purchases, as well as retail merchandise at Penn operated outlets. The amount earned will not include sales tax, tips or comps. Visit Player Services at a mychoice property for a complete list of participating outlets. Tier Points or mycash earned with hospitality purchases may not count towards eligibility for any gaming promotions. It is the responsibility of the member to present his/her mychoice card for tracking before paying. If the member pays before presenting their mychoice card, points or comps earned will be forfeited. Penn is not responsible for lost ratings, Tier Points or mycash due to failure to present one’s mychoice card. Local regulations regarding earnings on hospitality purchases including alcohol may apply, restrict or otherwise alter this Section. Please contact your local Penn casino property with questions.
35. Owners Club member travel reimbursement is valid once annually and can only be used for airfare or mileage reimbursement for travel to any participating Penn casino property or applicable cruise. The Owners Club member is responsible for booking travel and submitting receipts to their participating casino’s host within THIRTY (30) days of trip completion for reimbursement. Any such trip is valid only when visiting a Penn casino property other than that Owners Club member’s primary (or dominant) Penn casino. Trip must be booked while the member’s Owners Club status is active. Blackout dates may apply.
36. All benefits relating to hotel stays are only valid at Penn owned properties.
37. Owners Club members are guaranteed a comped room when staying in a Penn hotel in accordance with the following restrictions: a) FORTY EIGHT (48) hour notice must be given, b) a maximum of 6 room nights per month for each Owners Club member and c) a maximum of THREE (3) room nights in a row. This Section is contingent upon there being an available room at the Penn hotel in question.
38. Gambling problem? Penn cares about the welfare of its guests and encourages players to play responsibly and only within their means. If gambling is causing you to experience financial problems or problems with your personal, family or professional life, help is just a phone call away at the numbers below:
39. Gambling problem? Please use the following:
• Missouri: 1-888-BETSOFF;
• Indiana: 1-800-9WITHIT;
• Massachusetts: 1-800-426-1234;
• Ohio: 1-800-589-9966;
• Pennsylvania/Illinois/New Jersey/West Virginia: 1-800-GAMBLER;
• New Mexico: 1-800-572-1142;
• Mississippi: 1-888-777-9696;
• Michigan: 1-800-270-7117;
• All Else: 1-800-522-4700.
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